• When alarms are cleared or the site is ready for call test:

1. Ask the Switch Support to unlock your site.

2. Make sure the site is unbarred and unreserved, otherwise you won’t be able to make a call.

3. Perform call testing per market-specific standards.

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Instructor Notes

Say:

Prior to initializing a call test, make sure that you understand all the call test requirements for your market areas needs, this can be accomplished by reviewing the procedure with the local Switch Team and or reaching out to the E-911 Group directly.